We are Independent
Technical Support
Provider for All Printers

Privacy Policy

At Guide Install, we believe that privacy tends to be the basic thing that every human need. We understand the security, privacy, and protection of our customers’ data. 

We maintain all the information of our clients very confidentially on every dealing with us. We do not share even minute information about the customers to the third party.

Guide Install aims to maintain the information of every customer with greater care. We don’t make use of it for any personal purpose. 

To create an account with us, certain details such as name, email id, date of birth, gender, etc. may be required. At the same time, information such as your access time, language, country, and internet protocol maybe get saved automatically. 

Additionally, while making the payment, the customer has to provide the information of either credit/debit card or alternate payment mode. This information is kept with us for the necessary requirements, and after that, we delete it from the database. 

While doing the payment process, if any intrusion occurs from the external intruders, which results in the failure of payment, then we don’t take the responsibility. 

Data collected during troubleshooting, including system and printer model, printer or system age, your device’s operating system, information regarding firewall, internet connection type, and a lot more) will be between Guide Install and the user. This information will not be disclosed to the third party. 

At Guide Install, when our customers visit our site, some non-personal information gets stored with us automatically. This information includes the type of browser, date, and time of your request, internet protocol address, and even about the website that you visited before visiting our site. 

We maintain our customers’ login name and password, as well as the details of the pages they visited on our website. This helps us to personalize our website according to our customers.